If the site breaks and we can fix it immediately (an obvious or known issue) we will immediately fix the issue and send a notification to your account contact email address. If the fix is [...]
Yes – to get all the benefits of our service, we highly recommend the following environment: LAMP / LEMP Environment preferred Windows hosting is not accepted. Please consider switching! PHP 5.2 or higher MySQL 5.0 [...]
No, you don’t – but we will most likely recommend one of our preferred hosting partners. Your website is an investment and you should pay for quality hosting. There are a variety of low, medium [...]
WordPress Admin, FTP, and SSH access. If you are unsure of how to provide us with those details go ahead and sign-up, we will be with you shortly to help get the access we need. [...]
This varies from host to host. Sometimes it is also your FTP/SFTP login. Many shared web hosts run CPanel and you can access your login page from www.yourdomain.com/cpanel It’s also typically included in your welcome [...]
Due to the variable nature of multisite installations, WordPress Multsite is not included in our package. If you have a multisite installation, we can support you through a customized maintenance retainer that suits your needs, [...]
We believe that only Linux should be used for WordPress hosting. :) Also, Windows hosting would limit some of the services we provide so will be quick to recommend our own WordPress hosting or another [...]